Meet the Team

At Connect, our instructors are more than just technically qualified. They’re curious, compassionate, and committed to the craft of great teaching. Every one of them has been chosen not just for what they can do on skis, but for who they are as people.

We’re proud to work with professionals who bring a rare mix of humility and high standards, deep expertise and human connection. They’re people you’ll enjoy spending the day with - and who will help you ski better than you thought possible.

What makes us different

Ongoing Development

We train all season long. Our instructors are always learning.

High-Level Qualifications

Many of our team are BASI Level 3, Level 4, or trainers themselves.

Client-Led Focus

Lessons are tailored to your needs, goals, and learning style.

Positive, Supportive Energy

We believe you learn better when you’re having fun and feel looked after.

Get to Know Us

  • Ski instructor smiling at the camera in Zermatt

    Hannah

    Seasons: 19 Discipline: Ski & Adaptive & Off-Piste

    Co-Founder of Connect Snowsports, Hannah is a BASI Trainer and Swiss Brevet Federal instructor with 19 seasons’ experience. Known for her warm, thoughtful approach, she brings structure, care, and clarity to every lesson.

  • Ski instructor smiling at the camera in Zermatt

    Steve

    Seasons: 24 Discipline: Ski

    Co-Founder of Connect Snowsports, a BASI Trainer and lifelong coach, Steve has 24 seasons of experience across five countries. He brings precision, patience, and global perspective to instructor training and performance development.

  • Ski instructor smiling at the camera in Zermatt

    Will

    Seasons: 13 Discipline: Ski & Off-Piste

    BASI Level 4 ISTD and Swiss Brevet Federal instructor, Will brings 13 seasons of experience and a calm, tailored approach to helping skiers of all levels find their flow.

  • Ski instructor smiling at the camera in Zermatt

    Helen

    Seasons: 6 Discipline: Ski

    A BASI Level 3 ISIA instructor with 6 seasons of experience, Helen brings calm, encouragement, and fun to every lesson - from beginners to nervous intermediates and beyond.

  • Harry

    Seasons: 10 Discipline: Ski

    Harry is a BASI Level 4 ISTD and Swiss-qualified instructor with 10 seasons of experience and a relaxed, confidence-building coaching style.

  • Ski instructor smiling at the camera in Zermatt

    Claire

    Seasons: 10 Discipline: Ski

    A BASI Level 3 ISIA instructor with 10 seasons of experience, Claire brings energy, positivity, and a passion for mountain life into every lesson.

  • Ski instructor smiling at the camera in Zermatt

    Beth

    Seasons: 12 Discipline: Ski

    Beth is a BASI Level 3 ISIA and Swiss Patente instructor with 12 seasons of global experience and a talent for thoughtful, detail-oriented teaching.

  • Ski instructor smiling at the camera in Zermatt

    Rick

    Seasons: 5 Discipline: Ski

  • Ski instructor smiling at the camera in Zermatt

    Johnny

    Seasons: 5 Discipline: Ski

  • Ski instructor smiling at the camera in Zermatt

    Andy

    Seasons: 2 Discipline: Ski

  • Ski instructor smiling at the camera in Zermatt

    Hannah N

    Seasons: 2 Discipline: Ski

    A BASI Level 2 instructor.

  • Al

    Seasons: 11 Discipline: Ski & Cross Country

    Al is an ISIA-qualified ski instructor and cross-country coach with 11 seasons of experience and a passion for local insight, performance, and fun.

  • James

    Seasons: 10 Discipline: Ski & Snowboard

    James is an APSI Level 4 Trainer and CSIA Level 3 with over 10 seasons of experience across five continents, specialising in performance coaching and instructor training.

  • Thea

    Seasons: 10 Discipline: Ski

    A Level 3 APSI instructor with 10 seasons of experience, Thea brings calm, care, and warmth to every session - especially when working with kids and beginners.

Found Your instructor?

Want to ski with someone specific? Get in touch and let us know when you book!